At mark-making* we take your data privacy seriously, we handle your data in accordance with the General Data Protection Regulation (2018). Any personal data will not be kept any longer than it is necessary for the purpose for which the personal data is processed.

Key definitions

  • Data subject: (You)
    • “An individual who is a subject of data.”
  • Data controller: (mark-making*)
    • “A person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.”
  • Data processor: (Adestra)
    • “Any person (other than an employee of the data controller) who processes the data on behalf of the data controller”

Who we are

Clear information about the identity of our organisation.

The term “mark-making*”, “mm*”, “us” or “we” refers to the owner of the website whose registered office is Harraden Court, 26a High Street, Chipping Norton, OXON, OX7 5AD, UK. Our company registration number is 6333236.

The term “you” refers to the user or viewer of our website.

The term “processor” refers to Mailchimp, our ESP (email service provider).

This privacy policy explains what personal information we collect about you when you use this website or any of our products and services (unless otherwise stated), and how we use that information.


Clear, comprehensive links to additional information.

What information do we collect about you, and when?

List when, where, why data is collected and third party disclosures.

How will we use the information about you?

Email address:
We will use your email address to provide you a monthly newsletter “mm*e” as requested when you submitted this information.

First and last names:
We use your name for any personalisation e.g. Dear First name. You have the choice to opt-out of our newsletter using the unsubscribe link, located at the bottom of the email.

In the rare event of any major disruption to our normal office working conditions we may deem it necessary to send a notification email to inform you, for example:

  • Out of office team activities during normal working hours.
  • Opening times over holidays.
  • Unexpected outage of services.
  • Adverse weather conditions.

mark-making* and Adestra will never share your information to third parties. Ever.


What will be sent

Newsletters: We only send you our regular newsletters if you have subscribed to receive them.

Direct Mail: Our direct mail output is only sent to you if we have determined that there is a legitimate interest in receiving our communications. Our process for determining legitimate interest is as follows:

  1. The conducting of targeting, profiling and segmentation to identify the most appropriate audience.
  2. Analyse previous engagement with direct mail as a proxy for interest.
  3. Clear communication of the benefit of the direct mail to the recipient business/end consumer.
  4. Due consideration that no harm or distress is caused to the recipient.
  5. Ensuring opting out of direct mail is as easy as it is to opt in.
  6. The exclusion of those who have opted out from future campaigns.

Access to your information

Clear and straightforward guidance on how to access personal information.

Requesting information we hold about you

You have the right to access a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. There may be a small charge for this service.

Please email: (sar: Subject access request)

Requesting a correction on information we hold about you

You have the right to rectification to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Please email:

Requesting deletion of information we hold about you

As is your rights, you can request ‘The right to erasure’ also known as ‘the right to be forgotten’.

Please email:


Helpful privacy advice.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Analytics cookies

These monitor how visitors move around our website and how they reached it. This is used so that we can see total (not individual) figures on which types of content users enjoy most for instance. You can opt out of these if you want.

Cookie usage

First party cookies (set by

No third party cookies are set.

Other websites

Our website contains links to external websites. This privacy policy only applies to this website. If you have concerns about your privacy on external websites you should seek out their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page, additionally if it is a major update we may include a notification at the bottom of our monthly newsletter mm*e.

How to contact us

As in section headed ‘Access to your information‘ the following requests should be sent to their respective addresses.

Subject access request

Please email: (sar: Subject access request)

Data rectification

Please email:

Data erasures

Please email:

General queries

For general queries or questions regarding our Terms, Privacy or Security procedures please email

If you are interested in working with us, great, please email

By post:

Headed either;

  • Subject access request
  • Data rectification
  • Erasures

FAO Data protection officer,
Harraden Court,
26a High Street,
Chipping Norton,
OX7 5AD,

Via social media:

Updated: December 21, 2023 at 6:23 pm